Privacy policy
The Autonoom Gemeentebedrijf Memorial Museum Passchendaele 1917 (AGB MMP 1917) is committed to protecting privacy when processing data about the users of this website.
To this end, we follow the General Data Protection Regulation (also known as GDPR).
Processing of personal data
As a museum, we are careful to process your data only if we have a valid legal basis for doing so.
If you send personal data to the museum yourself, including by ordering a ticket via the website, this personal data will be processed by the museum to fulfil your request. In the case of online payments for orders from our shop, external payment services will be used, which will also process your data as required for the execution of the payment.
Your personal data may also be used to keep you informed of current or future activities of the museum. If you also wish to be kept informed of the offer of the tourist service Zonnebeke, you may indicate this by ticking the checkbox provided for this purpose on our event registration forms. Your personal data will only be processed by the museum or the tourist office of the municipality of Zonnebeke.
WHAT RIGHTS DO YOU HAVE?
The GDPR also gives you a number of rights when processing personal data. You have the right to ask us what personal data relating to you we hold, and to have it corrected if necessary. You also have the right to oppose the sending of further information about the museum’s activities.
HOW CAN YOU EXERCISE THESE RIGHTS?
The AGB MMP 1917 relies on the Data Protection Officer (DPO) of the municipality of Zonnebeke.He monitors the application of the legal obligations regarding data protection and can contact you if you have any questions about the processing of your personal data.We will provide you with an answer as soon as possible: no later than 30 days after we have received your request and proof of your identity.Using your rights normally does not cost you anything.However, if your question is excessive or if you often ask the same question, the board may charge a fee or refuse your request.
For additional information on the processing of personal data, please visit the website of the Data Protection Authority (https://www.gegevensbeschermingsautoriteit.be/).
SHARING WITH THIRD PARTIES
In the case of cooperation with external parties, involving data processing of personal data, both parties agree on the requirements to be met by the data exchange.
We work together with various software suppliers for processing personal data (e.g. online reservations). We make strict agreements with all these processors to ensure that they have the same security requirements as our museum.
POSSIBILITY OF SUBMITTING A COMPLAINT
If you do not agree with the way the museum handles your personal data, you can contact the DPO in the first instance.
In the second instance, you can go to the Flemish Supervisory Commission, where you have the option of filing a complaint.Flemish Supervisory Commission for the processing of personal data (VTC)
Avenue du Roi Albert II 15 – 1210 Brussels
T 025-53 50 47E contact@toezichtcommissie.be
W https://overheid.vlaanderen.be/digitale-overheid/vlaamse-toezichtcommissie/klachtenprocedure
USE OF COOKIES ON THE WEBSITE
Cookies are small information files that are automatically stored on your computer’s hard disk. Cookies are used to increase the user-friendliness of the visitor: a website loads faster or you do not have to re-enter your login name or settings every time.
This website uses Google Analytics to measure and analyse visitor information, to find out by which route you arrived at this website, to register how and how often the various web pages are visited and to be able to gear the website better to the wishes and needs of the user. For this purpose, we use your (anonymised) IP address and therefore cannot identify you personally. When visiting our website, a cookie banner appears at the top to give permission for this.
CONTACT DETAILS
If you have any questions or concerns about the processing of your data, or wish to exercise your rights. Please contact the DPO at privacy@zonnebeke.be.