Visit the museum as an individual or in a group.  

A reservation is not required for individual visits. Tickets can be purchased here.

Reservations are compulsory for group visits (minimum 15 persons)! You must also make a reservation for educational visits!
Reservations for a guided or non-guided visit can be requested via the webshop. In case you already are a client, you can request your account via
In case you are a new client, you can log in as a new user on the webshop.

Reservations for Mission Polygon Wood, Workshop Passchendaele Archives, combitickets, Platoon Experiences or Battlefieldtour can only be requested by e-mail by sending a reservation request to, and stating the following details:

  • Preferred date and time of your visit.
  • Number of students/adults.
  • Name of the group.
  • Name, address and telephone number of the group leader.
  • VAT number

We process the reservation requests in order of receipt. Due to the large number of requests, it may take a few days before you receive a reply. We thank you in advance for your understanding!

Click here for the group rates.

Guided tour

If desired, you can reserve a two-hour guided tour at the museum, subject to availability.

A guided tour, in Dutch, is possible from 3rd grade primary education. In a different language, this is only possible from secondary school level.

Please consider the following:

  • There is a maximum of 25 persons per guide at the museum. (There is a maximum of 50 persons per guide at the other sites).
  • A maximum two guides can start at the same time in the museum, thus a group of maximum 50 persons.
  • A guide must be requested at least four weeks before the visit.

Contact person

Head of reception and bookings: